1. Low Chargeback Rate:

We pride ourselves on maintaining a chargeback rate of 1% or less. This is significantly lower than industry averages, thanks to our robust fraud prevention measures.

2. Advanced Fraud Detection:

Our API is equipped with state-of-the-art fraud detection tools that help identify and mitigate potential chargeback risks before they occur. We analyze transaction patterns and employ machine learning algorithms to flag suspicious activities.

3. Transparent Processes:

We provide clear guidelines on our ticketing and payment processes, making it easy for your customers to understand their transactions. This transparency helps reduce confusion and potential disputes.

4. Customer Support:

Our dedicated support team is available to assist event planners and attendees with any inquiries regarding transactions, ensuring that issues are resolved promptly and effectively.

5. Education and Resources:

We offer resources and best practices for event planners to help them minimize chargebacks. This includes tips on how to communicate effectively with customers and set clear expectations regarding ticket purchases.

6. Seamless Integration:

Our solutions easily integrate with existing systems, allowing for smooth transaction processing and reducing the likelihood of errors that can lead to chargebacks.

7. Regular Reporting:

We provide detailed transaction reports that allow event planners to monitor sales and chargeback activity, helping them make informed decisions and adjustments as needed.

Clear Communication:

Make sure your event details, ticketing policies, and refund procedures are clearly communicated to customers.

Accurate Descriptions:

Ensure that all event listings are accurate and provide all necessary information to prevent misunderstandings.

Prompt Customer Service:

Address customer questions and concerns quickly to minimize frustration that could lead to chargebacks.