At Ticket to the Town, we pride ourselves on offering a transparent and straightforward ticketing experience. Our core promise is “No processing fees and no ticketing fees” — but we also want to be upfront about how our pricing works and why you might see certain charges reflected in your final ticket price.
How We Calculate Ticket Prices
While we don’t charge any additional fees at checkout, there are some costs that are passed directly to the customer to ensure we can maintain our service quality and cover necessary expenses. Here’s a clear breakdown of how our pricing model works:
- Base Ticket Price: The fundamental cost per ticket is $1.59, regardless of the face value of the ticket.
- Face Value (Ticket Cost): This is the actual price of the ticket set by the event organizer.
- Additional Fees from Merchants: Over 90% of our merchants add a small extra fee to cover marketing, event costs, or other associated expenses.
- Credit Card Processing Fee: We pass on a 3.85% credit card processing fee to our customers, calculated on the total amount.
How the Calculation Works
- Start with the ticket face value (e.g., $25).
- Add the fixed ticketing fee of $1.59.
- Include any merchant additional fee (e.g., $5).
- Calculate 3.85% of this subtotal for the credit card processing fee.
- Sum everything up to find your total payable amount.
Example:
Merchant additional fee: $5
Fixed ticketing fee: $1.59
Subtotal: $31.59
Credit card fee (3.85%): $1.22
Total to pay: ≈ $32.81
How This Looks on Our Website
To make this process seamless, we’re implementing an interactive slider on our ticket pages. Here’s what it does:
- Input your ticket’s face value
- Automatically adds the $1.59 fee.
- Optionally includes merchant fees.
- Calculates the 3.85% credit card fee.
- Shows a breakdown of your total cost in real-time.
Why This Matters
Our goal is transparency. While we say “no hidden fees”, there are still necessary costs like merchant fees and payment processing that must be factored in. We’re simply passing these through, not profiting from them.
Final Thoughts
We believe honesty builds trust. That’s why we break everything down and show you the numbers up front. If you have any questions about how it all works, we’re here to help.
Have Questions or Need Help?
Our team is happy to walk you through the pricing model or set up your next event with no hidden fees.